The service uptime is oftentimes dismissed by many people when they're looking for a new shared hosting provider, but it can often be substantially more important than the actual plan features. It won't matter how good a plan is if the sites hosted in the account are unavailable for extended time periods. These downtimes are generally penalized by search engines like google, not mentioning the fact that website visitors will most likely not go back to a site they experience problems with. For that reason, you should always check out the stability of the web hosting service before you get a new account so as to be sure that the success of your sites is not going to depend upon third-party factors, but entirely on their content and on your marketing campaigns.
Service Uptime Guarantee in Shared Hosting
Our shared hosting plans feature a 99.9% service uptime warranty. We can easily achieve that by using a revolutionary cloud hosting platform in which every single service (files, email messages, databases, and so on.) has its own group of machines. We do not run everything on just a single server as most providers do, so we have pretty much got rid of the downtime of any service and even in peak times we can balance the load between web servers for the very best achievable performance of your websites. If one server fails, the other ones inside the cluster will take over to guarantee the continuous work of the websites. To avoid infrastructural challenges, our hosting server facilities use powerful diesel backup generators as well as several independent Internet providers as to make certain that visitors will be able to reach your sites no matter what. We also have a team of skilled administrators keeping track of the servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server packages include a 99.9% uptime guarantee. As a matter of fact, you will not notice any downtime or service disturbances at all because of the fact that we use a groundbreaking cloud platform and rather than running everything on just a single server like most providers do, we have different clusters of web servers that manage each and every service - files, e-mails, CP, databases, etcetera. We have a custom load-balancing system, so our website hosting service is considerably more stable in comparison with what you'd usually find available on the market. To make certain that nothing will disrupt the work of your Internet websites, our server facilities have diesel powered backup generators and a number of separate Internet providers. We've got software and hardware firewalls to stop DDoS attacks and administrators monitoring the servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in Dedicated Servers
Our dedicated plans come with a 99.9% web server and network uptime warranty and repairs and maintenance procedures are contained in the other .01% of the time. We test each server carefully before we hand it over to the customer and we employ new hardware components to avoid any prospect of hardware issues. Any unforeseen software difficulties can be resolved instantly by our system administrators as they keep tabs on all the website hosting servers 24/7. To avoid infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connectivity to the web servers is guaranteed by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got hardware and software firewalls, so even if your Internet sites are flooded, we can react quickly and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper operation of your sites.