Support Channels
A User–Friendly Help Center Section
You’ll find almost all the answers to your questions in the easy–to–navigate Help section built into Burnz Hosting’s Control Panel. It includes an in–depth knowledge base with frequently asked questions and in–depth how–to articles contributed by our knowledgeable help desk support team.
Educational Videos
We have prepared a selection of instructional video tutorials that visually demonstrate how you can sort out a common problem associated with your Linux shared hosting account. You’ll find the how–to videos in the Help Center.
A 1–Hour Support Ticket Response Time Guarantee
With each of our semi–dedicated servers, we offer a 24x7x365 help desk support service with a sixty–minute ticket response guarantee. A group of expert technical support engineers will be available to you to attend to all the enquiries that you could have. During off–peak hours, a reply will be given in even less than 20 minutes.
-
Semi-Dedicated Gold
- Semi-dedicated Hosting
-
£27.24
(per month)
- Unlimited Disk Space
- Unlimited Monthly Traffic
- Affordable Domains
- Unlimited Hosted Domain(s)
- Unlimited E-mail Accounts
- 30-day free trial
- Full plan details
- Full plan details
- Start Free Trial
-
Semi-Dedicated Bronze
- Semi-dedicated Hosting
-
£18.16
(per month)
- Unlimited Disk Space
- Unlimited Monthly Traffic
- Affordable Domains
- Unlimited Hosted Domain(s)
- Unlimited E-mail Accounts
- 30-day free trial
- Full plan details
- Full plan details
- Start Free Trial