1 hour ticket response
We are dedicated to supplying a prompt and accurate response to every tech support ticket posted by a user. Our expert customer service team members will review your problem and will think of the most efficient option. We offer a 1–hour response time guarantee for all helpdesk tickets. In fact, the average support ticket response time has proven to be twenty minutes.
A First–Class Client Care Service
We have a team of web hosting support technicians who are eager to reply to all your requests anytime you need assistance. The vast majority of our client service team members have several years of experience in the Linux shared hosting field, which suggests that you can constantly rely on swift and accurate answers to your problems.
An Intuitive Help Section
In the Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how you can use our hosting services. You can find the answers to your queries in our F.A.Q. archive, find more suggestions in the web hosting account management articles or check out our step–by–step video tutorials.
