Support and Help Channels

  • 1 hour ticket response time
  • A 1–hour Inquiry Reply Guarantee

  • Our tech support crew is on–line day and night to reply to all of your current support inquiries. Every single ticket you send out to us shall be solved within no more than 60 mins. If your case calls for assistance from an administrator, we’ll address the ticket to the technician on duty and will notify you that the problem is being taken care of.

  • Top quality support service
  • Qualified Technical Help Service

  • We give you 24x7 technical assistance via a ultra–fast ticketing solution integrated into your Control Panel. You’re able to contact us at any time about any of the programs that come pre–installed on your virtual server, which include the desired Linux distribution, the server admin panel and our in–house designed Control Panel.

  • Intuitive help center
  • An Educational Help Section

  • In the Control Panel that comes for free with the virtual server, you’ll discover an information–rich Help zone, that includes all that you should have knowledge of when maintaining your web–sites and programs. We have included a wide range of how to articles and video training that show the fundamental site maintenance duties in an easy to read fashion.